This site is owned and operated by Velo Labs Limited (Company No. 77640421) of UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG.

Our Privacy Policy was posted on 15 July 2025 and last updated on 15 July 2025. It governs the privacy terms of our website and the tools we provide you (the “Website” or the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Your Privacy

Our Website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions

Personal Data: Data about a living individual who can be identified from those data.

Usage Data: Data collected automatically via use of the Service or the Service infrastructure.

Cookies: Small pieces of data stored on a user’s device.

Data Controller: A party determining the purposes and means of processing personal data.

Data Processor (or Service Provider): A party processing data on behalf of a Data Controller.

Data Subject: A living individual who is the subject of Personal Data.

User: The individual using our Service (the Data Subject).

Information Collection and Use

We collect various types of information for different purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

We may ask you to provide certain personally identifiable information, including but not limited to:

Email address

Name

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving such communications by following the unsubscribe link in any email.

Usage Data

We may collect information on how the Service is accessed and used. This may include your IP address, browser type, browser version, pages visited, time and date of your visit, time spent, device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies (e.g., beacons, tags, scripts) to track activity and store information.

You may set your browser to refuse all cookies or indicate when a cookie is being sent. However, disabling cookies may limit functionality.

Use of Data

We use the collected data to:

Provide and maintain our Service

Notify you of changes

Enable interactive features

Provide customer support

Gather insights for improvement

Monitor usage

Detect, prevent, and resolve technical issues

Inform you of news, special offers, or similar services unless opted out

Retention of Data

We retain your Personal Data only as long as necessary for stated purposes, including legal obligations, dispute resolution, and policy enforcement.

Usage Data is generally retained for a shorter period unless required for security, functionality, or legal obligations.

Transfer of Data

Your data may be stored and processed outside your region. We ensure reasonable measures are taken for secure and compliant transfer.

Your submission of information represents your agreement to this transfer.

Disclosure of Data

Business Transactions: Your data may be transferred if we are involved in a merger, acquisition, or asset sale.

Law Enforcement: We may disclose your Personal Data if required by law or in response to valid requests.

Security of Data

We strive to use commercially acceptable means to protect your Personal Data, but no internet or electronic storage method is 100% secure.

Legal Basis for Processing (GDPR)

If you are from the EEA, we process your Personal Data under lawful bases such as:

Contractual necessity

Consent

Legitimate interests

Compliance with legal obligations

Payment processing needs

Your GDPR Rights

If you are in the EEA, you have the right to:

Access, update, or delete your Personal Data

Rectify inaccurate or incomplete data

Object to or restrict processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at:

[email protected]

You also have the right to file a complaint with your local data protection authority.

Service Providers

We may employ third parties to facilitate our Service or assist with analysis and operations. These providers access your data only to perform their roles and are bound to confidentiality.

Analytics

We may use tools such as Google Analytics to monitor and analyze usage. You can opt out by installing the browser add-on:

🔗 http://tools.google.com/dlpage/gaoptout

Google’s privacy policy:

🔗 http://www.google.com/intl/en/policies/privacy/

Payments

For paid products or services, we use third-party processors (e.g., PayPal, Stripe).

We do not store payment details. These are handled securely by the processors:

PayPal: Privacy Policy

Stripe: Privacy Policy

External Links

Our Service may contain links to other websites. We are not responsible for their privacy practices. Review their policies before providing data.

Children’s Privacy

Our Service is not intended for anyone under 18. We do not knowingly collect data from minors. If you believe your child provided us data, contact us to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “effective date.”

Significant changes may be communicated via email or notice on the Service.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

[email protected]

Velo Labs Limited, UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG